Online RFQ
To view frequently asked questions, please select the section of interest from the list below:
I can't find what I'm looking for.
Please keep checking with us because we have new stock arriving at the Central Distribution Hub on a regular basis.
Do you have a minimum order value (MOV) / minimum order quantity (MOQ)?
Our minimum order value for online transactions is $150 USD. We also have minimum order quantities on certain stock items (e.g. standard hardware) which are indicated when it asked to our sellers.
How long is my quotation valid for?
Your quotation will be valid for 30 days and we will send you an email 10 days before it expires.
Pricing
What currency are your prices listed in?
All prices are in US Dollars ($).
All prices are in US Dollars ($).
Stock location
Our stock in located at our HQ in Parts & Spares Int'l LLC. 919 E. Desert Flower Lane Phoenix, Arizona 85048 USA.
Payment
What types of payment do you accept?
We accept payment by Credit Card (Visa, MasterCard and American Express) for online orders. Wire Transfer payment and Credit Card payment is accepted for orders processed by the Sales & Service Team.
Do you charge a handling fee for Credit Card transactions?
We do not charge a handling fee for Credit Card transactions.
Can you supply a receipt for my payment?
CardX will issue a receipt with every Credit Card transaction.
Can we pay upon receipt of the parts?
Only if you pick up the parts at our Phoenix facility. We process orders on a pre-payment or on account basis and will only release orders once the order has been completed.
What happens if my payment is declined?
In the event your payment is unsuccessful you will be alerted by a CardX message which will be displayed on screen and your order will automatically be cancelled. In order to purchase the parts you require, you will need to repeat the purchasing process by selecting "re-order" and submit alternative payment card details.
Will you store my credit card details for future transactions?
Credit card details will not be stored by Parts & Spare
We accept payment by Credit Card (Visa, MasterCard and American Express) for online orders. Wire Transfer payment and Credit Card payment is accepted for orders processed by the Sales & Service Team.
Do you charge a handling fee for Credit Card transactions?
We do not charge a handling fee for Credit Card transactions.
Can you supply a receipt for my payment?
CardX will issue a receipt with every Credit Card transaction.
Can we pay upon receipt of the parts?
Only if you pick up the parts at our Phoenix facility. We process orders on a pre-payment or on account basis and will only release orders once the order has been completed.
What happens if my payment is declined?
In the event your payment is unsuccessful you will be alerted by a CardX message which will be displayed on screen and your order will automatically be cancelled. In order to purchase the parts you require, you will need to repeat the purchasing process by selecting "re-order" and submit alternative payment card details.
Will you store my credit card details for future transactions?
Credit card details will not be stored by Parts & Spare
Returns and refunds
What is Parts & Spare return and refund policy?
Parts & Spare will accept returns and issue refunds if the parts provided are defective, do not correlate with their accompanying trace paperwork or if the parts have been issued in error. Please contact the Sales & Service Team in the first instance should you need to return any goods.
Parts & Spare will accept returns and issue refunds if the parts provided are defective, do not correlate with their accompanying trace paperwork or if the parts have been issued in error. Please contact the Sales & Service Team in the first instance should you need to return any goods.
Any other enquiries
Please contact a member of our Sales & Service Team for assistance
Tel: (480) 460-1861
Fax: (602) 532-7154
Mail Humberto Dueñas: [email protected]
Sales: [email protected]
Tel: (480) 460-1861
Fax: (602) 532-7154
Mail Humberto Dueñas: [email protected]
Sales: [email protected]